Privacy Policy

Information We Collect

jovareliqando collects various types of information to provide you with our investment indicator services and improve your experience on our platform. We're transparent about what we collect and why.

Personal information includes data you provide directly, such as your name, email address, phone number, and mailing address when you create an account or contact us. We also collect financial information including investment preferences, risk tolerance assessments, and portfolio data you choose to share.

• Account registration details including name, email, and contact information
• Investment preferences and financial goals you specify
• Usage data showing how you interact with our platform and tools
• Device information including IP address, browser type, and operating system
• Communication records when you contact our support team

How We Use Your Information

Your information helps us deliver personalized investment insights and maintain platform security. We don't sell your personal data to third parties, and we use it primarily to enhance your experience with our services.

We process your data to provide customized investment indicators based on your preferences, send important account updates, and improve our platform's functionality. Our team also uses aggregated, anonymized data for research purposes to develop better financial tools.

• Provide personalized investment indicators and market insights
• Process account registrations and manage user profiles
• Send service-related communications and important updates
• Analyze platform usage to improve our tools and features
• Detect and prevent fraudulent activities or security breaches
• Comply with legal obligations and regulatory requirements

Data Sharing and Third Parties

We work with trusted partners to deliver our services but maintain strict controls over how your information is handled. Any third-party access to your data is limited to what's necessary for specific functions.

Our service providers include cloud hosting companies for data storage, payment processors for subscription management, and analytics tools for platform improvement. Each partner is bound by confidentiality agreements and data protection standards.

• Cloud infrastructure providers for secure data storage and processing
• Payment processors to handle subscription billing and transactions
• Email service providers for account communications
• Analytics services to understand platform usage patterns
• Legal authorities when required by law or to protect user safety

Your Rights and Choices

Under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have significant control over your personal data. We've designed our systems to make exercising these rights straightforward.

You can access, correct, or delete your personal information at any time through your account settings or by contacting us directly. We'll process most requests within 30 days and provide confirmation once changes are complete.

• Access all personal information we hold about you
• Correct inaccurate or outdated information in your profile
• Request deletion of your account and associated data
• Opt out of non-essential communications and marketing emails
• Export your data in a portable format
• Restrict certain types of data processing
• File a complaint with the Privacy Commissioner of Canada

Data Security and Protection

We implement multiple layers of security to protect your information from unauthorized access, alteration, or disclosure. Our security measures are regularly updated to address emerging threats and maintain industry standards.

All data transmission occurs over encrypted connections, and we store information in secure, access-controlled environments. Our team receives regular security training, and we conduct quarterly security audits to identify potential vulnerabilities.

• 256-bit SSL encryption for all data transmission
• Secure cloud storage with automated backup systems
• Multi-factor authentication for administrative access
• Regular security audits and penetration testing
• Employee training on data privacy and security protocols
• Incident response procedures for potential data breaches

Data Retention and Deletion

We retain your information only as long as necessary to provide services, comply with legal requirements, or resolve disputes. Different types of data have different retention periods based on their purpose and regulatory requirements.

Account information remains active while you use our services. When you close your account, we begin a deletion process that removes personal data within 90 days, though some information may be retained longer for legal compliance or legitimate business interests.

• Active account data: Retained while account remains open
• Communication records: Stored for 2 years after last contact
• Financial transaction data: Kept for 7 years per regulatory requirements
• Usage analytics: Anonymized after 18 months
• Marketing preferences: Retained until you opt out or account closure
• Legal compliance data: Varies based on applicable regulations

Cookies and Tracking Technologies

jovareliqando uses cookies and similar technologies to enhance your browsing experience and gather insights about platform usage. Most cookies are essential for basic functionality, while others help us improve our services.

You can control cookie preferences through your browser settings or our cookie management tool. Disabling certain cookies may limit some platform features, but core functionality will remain available.

• Essential cookies for login sessions and security features
• Analytics cookies to understand user behavior and improve services
• Preference cookies to remember your settings and customizations
• Performance cookies to optimize page loading and functionality

International Data Transfers

While jovareliqando primarily operates within Canada, some of our service providers may process data in other countries. We ensure all international transfers meet Canadian privacy standards and include appropriate safeguards.

Any cross-border data processing involves partners who have demonstrated adequate privacy protections equivalent to Canadian standards. We maintain detailed records of all international transfers and the safeguards in place.

Updates to This Policy

We review and update this privacy policy annually or when significant changes occur in our data practices. When updates are made, we'll notify active users via email and post the revised policy on our website.

Continued use of our services after policy updates constitutes acceptance of the changes. However, we'll always maintain the same high standards of privacy protection and transparency about our data practices.